Paint Shop Pro won't work on Windows 10/11

January 2023 · 5 minute read
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  • If you’re experiencing Paint Shop Pro issues on Windows 10, you’re in the right place. In this article, we’re going to show you how you can quickly fix these bugs.

    Paint Shop Pro is a powerful photo editing software that helps you create amazing pieces of art. Unfortunately, the tool is also affected by a bevy of compatibility issues on Windows 10 that prevent it from running smoothly.

    The good news is that you can quickly fix these issues by following the troubleshooting steps listed below.

    How can I fix Paint Shop Pro issues on Windows 10?

    1. Update your graphics driver

  • Go to Start > type device manager > double-click the first result.
  • Open the Device Manager in Control Panel or through Search.
  • Go to Display adapters and select the Intel graphics driver.
  • Right-click it > select the Update driver button.Update Intel UHD Graphic Display Adapter Driver
  • Wait until the update process finishes > restart your PC.
  • Users report that installing the latest graphics driver updates solves this problem.

    For example, one user confirmed that the reason why Paint Shop Pro didn’t work on Windows 10 was because of an old Intel driver that was still there. Hitting the update button fixed the issue.

    This is a simple solution, but it might help you if you have issues with Paint Shop Pro 7 on Windows 10.

    You can avoid these types of problems by updating the drivers automatically with specialized software such as DriverFix.

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    2. Run the Program Compatibility Troubleshooter

  • Go to Settings and head over to Update & Security. In the left-hand pane, select Troubleshooter.
  • Select the Program Compatibility Troubleshooter and run it.program compatibility troubleshooter windows 10
  • Once the scanning process completes, you can restart your PC.
  • If you’re having Paint Shop Pro 9 compatibility issues, try using Program Compatibility Troubleshooter. This tool quickly detects and resolves compatibility issues.

    3. Run PSP9 in high-performance mode on dual graphics-cards

  • Go to NVIDIA Control Panel and select Manage 3D Settings.
  • Select the Program Settings tab.
  • Check if PSP is available in the program dropdown menu. If it’s not, add it.
  • Click on the Add button and select PSP 9 and then enable high-performance on the NVIDIA processor.
  • Click Apply and wait until the system validates the changes
  • Launch PSP9 to see if the issue persists.
  • If your computer has 2 graphics cards, this may explain why PSP9 won’t run on it. Your computer assumes that PSP9 is a low requirement program, and won’t run it in high-performance mode, resulting in a black screen.

    4. Update your OS

    Make sure that you’re running the latest Windows OS updates on your machine. As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues.

    To access the Windows Update section, you can simply type update in the search box. This method works on all Windows versions. Then go to Windows Update, check for updates and install the available updates.

    This is a simple solution, but it can help you if you’re having Paint Shop Pro 9 issues.

    5. Repair your registry

  • Go to Start > type cmd > right-click Command Prompt > select Run as Administrator.
  • You can also use Microsoft’s System File Checker to check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible.

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    The simplest way to repair your registry is to use a dedicated tool, such as CCleaner. Don’t forget to first backup your registry in case anything goes wrong.

    6. Run a full system scan

  • Go to Start, type defender and double click Windows Defender to launch the tool.
  • In the left-hand pane, select the shield icon.
  • In the new window, click the Advanced scan option.
  • Check the full scan option to launch a full system malware scan.
  • Malware may cause various issues on your computer, including program compatibility issues. Perform a full system scan in order to detect any malware running on your computer.

    You can use Windows’ built-in antivirus, Windows Defender, or third-party antivirus solutions.

    There you go, we hope that the troubleshooting steps listed above helped you to fix the Paint Shop Pro bugs that you encountered on Windows 10. Use the comment section below to tell us which solution worked for you.

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