What to do if Slack won't update on my PC

October 2022 · 3 minute read
slack cannot update

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  • Seeing that Slack will not update is no joy. It doesn’t really appear to be a widespread problem, yet such cases do appear from time to time.

    The point is that the company is gradually rolling out various updates to make sure your experience gets a whole lot snappier and free of any broken features.

    For example, the latest December update includes automatic formatting on desktop, so you have the chance to see exactly what your messages look like before you send them.

    On top of that, there’s a new data residency notable tweak. The feature now helps organizations select the region where certain types of customer data are stored. Such major improvements are tagging along in Slack’s updates.

    But if some of these new features affect your Slack in any way and prevent it from updating properly, here are some things that you could try.

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    What can I do when Slack will not update?

    1. Check your Internet connectionSlack will not update check Internet

  • Sign in to your Slack workspace.
  • Visit https://my.slack.com/help/test.
  • Now, note the results for WebSocket (Flannel [Primary]) and WebSocket (Flannel [Backup]).
  • Here you should see a checked circle icon.
  • The Slack client for Windows and Mac automatically checks for updates from time to time. Therefore, a reliable Internet connection is required.

    Your job is to make sure it has one or correct the issue if you see the warning icon: Slack does not connect to the Internet.

    2. Manually look for Slack updates
    Slack will not update manually do it

  • Click the Hamburger Menu at the top left of the Slack screen.
  • Hit Help.
  • Click Check for Updates.
  • If you’d like to skip the waiting and manually update Slack, here’s how to do it. Just remember the above steps are for the Windows Slack client.

    3. Keep track of the updates
    Slack will not update Keep track

    Older versions of Slack desktop app can result in connection issues and bugs of all kind, but don’t overthink it

    . Slack usually announces updates that are rolling out gradually over a few weeks, so venturing on a wild goose chase and trying to find one that doesn’t even exist isn’t the best thing to do.

    Make sure instead to keep track of the updates by heading over to the Updates and Changes page for each of its clients. Here’s where you may find them, depending on which client you’re using:

    Conclusion on Slack cannot update issues

    Updates bring several improvements and make bugs less frustrating, so it isn’t pleasant to see that sometimes Slack won’t update. If that’s the issue you’re dealing with as well, give the above tips a try as they work every time.

    Do tell if you have any further questions or suggestions in the comments section below.

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