Printer queue stuck when deleting in Windows 10

June 2023 · 5 minute read

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  • The printer queues documents before they’re printed. However, print jobs within the queue can get stuck. When that happens, some users might try manually canceling the document listed in their printer’s print queue. But then Windows might still not delete the selected print job. This is how you can fix a stuck printer job that isn’t deleting within the queue.

    1. Check the Printer Ink and Paper

    First, check the more obvious things such as the printer ink and paper. Do you have enough ink to print a lengthy document? Is there a reasonable amount of printing paper? If so, also check the paper is correctly loaded in the printer and there are no paper jams.

    2. Clear the Printer Queue

    If you’re sure you have sufficient paper and ink, then you should clear the full printer queue. That can be down by switching off the Print Spooler, which manages the printer queue in Windows 10. So you can erase all the documents in the printer queue as follows.

    3. Fix the Printing With Third-Party Software

    Alternatively, you can feasibly fix the stuck printer job with extra third-party utilities. For example, one of those is Print Queue Cleaner, which you can add to Windows from this Softpedia page. The software pretty much does what it says on the tin, and it will probably fix a stuck printing queue for you when you press the program’s Fix it button.

    4. Reinstall the Printer Driver

    Reinstalling the printer driver will reset printing software system files. So if the queue is still jammed, reinstalling the printer driver might do the trick. This is how you can reinstall the printer driver.

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    Windows will then usually automatically reinstall the required drivers. But, if it doesn’t, you can also download the latest drivers from the printer manufacturer’s website.

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    5. Print From an Alternative Windows Account

    It might the case that the account you’re trying to print from doesn’t have the required printing permissions. If the account doesn’t have print permission, you can’t print from it. You can check account print permissions as follows.

    6. Disable Third-Party Firewall Software

    Third-party firewall software might be blocking your printer. So if you have any third-party firewall software running, then check its settings. Check if it’s blocking the Printer Spooler service or anything else pertaining to printing. If so, you might be able to exclude the Printer Spooler from the firewall with the utility’s options. Alternatively, just switch off the third-party firewall instead.

    7. Run the Hardware and Devices Troubleshooter

    Those are some of the best ways to fix a stuck print job in the queue. Clearing the Print Spooler usually does the trick, and there are a few other ways you can do that with the Command Prompt and batch files. In addition, check out this Windows Report article that provides some further details for fixing the Print Spooler.

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