Fix Cortana I wasn't able to connect to get you set up error

September 2022 · 5 minute read
cortana unable to connect

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  • An Internet connection is fairly essential for the Cortana virtual assistant app in Windows 10. You can’t do so much with that app when your Internet connection is down.

    However, some Windows 10 users have found Cortana doesn’t always connect to the Internet even when their connections are fine. Then the virtual assistant app might state, I wasn’t able to connect to get you set up.

    If you’re getting a connection error along those lines, this is how you can reconnect Cortana.

    What can I do if Cortana isn’t connecting to the Internet?

    1. Close the SearchUI.exe Process

    cortana connect restart searchui

    This is more of a temporary fix than a lasting one. Some Windows 10 users have reconnected Cortana by closing, or restarting, its SearchUI.exe process in Task Manager.

    2. Disable the Proxy Server

    internet properties

    cortana connection proxy settings

    Your network settings might be severing Cortana’s connection. Some connection issues can be due to the proxy settings in Windows. Deselecting the proxy server, if it’s selected, is another way to reconnect Cortana.

    3. Run the Internet Connections Troubleshooter

    internet connection troubleshoot settings windows 10

    internet connection troubleshoot windows

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    Windows has a variety of troubleshooters you can fix things with. Internet Connections is a troubleshooter that can fix net connections and perhaps also reconnect apps or Windows services that aren’t connecting.

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    4. Log in to Windows 10 With a Local Account

    Microsoft accounts can cause unexpected errors in Windows 10. Thus, Cortana not connecting might have something to do with a Microsoft account setup. As such, logging in with a local account instead of a Microsoft one is another potential fix.

    5. Restore the Windows Firewall to its Default Settings

    windows firewall cortana connection

    allow cortana in windows firewall

    The Windows Firewall might be interfering with Cortana’s connection. As such, it’s worth checking if your firewall is blocking Cortana. Restoring the Windows Firewall to its default settings will help with that.

    6. Disable Third-Party Anti-Virus Software

    Third-party anti-virus utilities also have firewalls. A third-party firewall can block Cortana connecting to internet. As such, temporarily closing antivirus software might also fix Cortana.

    You can disable anti-virus software by right-clicking its system tray icon. Most anti-virus utilities include disable or turn off options on their system tray context menus.

    If Cortana connects after switching the anti-virus utility off, reconfigure your software’s firewall settings for blocked outgoing logs. Alternatively, switch the third-party firewall off if you can.

    Overall, there are various potential fixes for Cortana not connecting to the internet. Disabling the proxy server, adjusting firewall settings and reverting back to a local user account are few of the more effective remedies that will probably reconnect the virtual assistant.

    Check out this article for some more general tips that might also fix Cortana’s net connection.

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