- HP Printer says offline is a common error that holds you back from printing your documents.
- It happens because of outdated drivers, connection issues, or bad settings.
- You can fix it by verifying the printer's port and Windows services status, as described below.
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You are doing your job and you need to print some crucial documents when your HP printer says offline.
This problem is more common than you might guess and nearly everyone runs into it from time to time.
Most of the time, the problem is with the cables, and you should double-check that they are correctly attached.
Before we get into the solution, let’s talk about why your HP printer says offline.
When and why does the HP printer say offline?
There are many reasons that your HP printer says offline and you have documents waiting. Mostly, outdated drivers, connection issues, and bad settings can cause this error to happen.
When your HP printer won’t print and says offline, it is best to pause all the print jobs you have for it.
Do not overload it by adding more prints to the stack and try to figure out how you can bring it back online before resuming your prints.
Check out this article if the HP printer won’t scan in Windows 10/11.
What should I do if the HP printer says offline?
1. Launch HP Print and Scan Doctor
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When an HP printer says offline in Windows 11, it is best to manage your printers yourself and set your printer to default.
You can also use DriverFix, a program that checks your PC for missing or outdated drivers and automatically installs them.
Using this program and updating the drivers, you can easily fix issues like HP printer says offline that are caused by driver issues.
2. Check your connection status
3. Verify printer port and Windows services status
After fixing the issue, it is best to ensure that enough paper is loaded into the input tray of your HP printer and that the paper width guides rest gently against the sides of the paper stack.
Also, keep in mind that the correct ink or toner cartridges must be installed and that the printer must have enough ink or toner for your print job.
If you get fatal errors when installing HP printer drivers, this article could help.
Let us know if you were able to fix the HP printer says offline issue in the comments section below.
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