Please Do Not Power Off or Unplug Your Machine [SOLVED]

June 2023 · 8 minute read

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  • Are you getting stuck during Windows Update? Did you get the Please do not power off or unplug your machine prompt after Windows Update? This post will show you how to fix this issue.

    Many  Windows users reported getting stuck after Windows Update due to this prompt. Their PCs simply get stuck at the prompt for hours without rebooting.

    This could be due to several reasons such as outdated system drivers, missing Windows Registry keys, outdated BIOS, and even errors due to incomplete Windows OS installation.

    Windows Report has compiled the best solutions applicable in solving this problem on your Windows PC.

    Fix: Please do not power off or unplug your machine

  • Perform a Clean Boot
  • Repair PC registry
  • Reset BIOS Settings
  • Run System Restore in safe mode
  • Run Windows Update troubleshooter
  • Run Automatic Repair (Windows 10)
  • Reset Windows Updates components
  • 1- Perform a Clean Boot

    One of the quick fixes to this issue is to clean boot your Windows PC. This involves pressing the “power off” button until your PC shuts down. Afterward, you can boot up your PC and log in to Windows.

    Meanwhile, in order to successfully perform a clean boot on Windows 10, you have to be logged on as the administrator, and then follow these steps:

    However, if this solution did not fix the error problem, you may proceed to the next solution.

    2. Repair PC registry

    Another way of fixing the “please do not power off” error problem is to repair your Windows registry. You can use Windows built-in SFC to check for system file corruption.

    SFC utility program verifies system files integrity and repairs files with problems when possible. Here’s how to run an SFC scan on all Windows versions:

    Isn’t it a little counterproductive to manually solve Windows bugs and errors? It allows for a lot of human error and oversight.

    That’s why we recommend utilizing a third-party tool to search your device for corrupted or damaged files and then fix them so that everything runs properly again.

    This is just one of the many reasons why you should make sure your registry is clean and healthy, with no obsolete, corrupted, or unnecessary entries stored in it.

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    3. Reset BIOS Settings

    Another way of fixing the error is by resetting your BIOS to its default settings. BIOS consists of system settings that determine the order and how your PC boots up.

    Expert Tip: Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
    Click here to download and start repairing.

    Before you proceed with these steps, ensure you disconnect connected external drives on your PC. Here’s how to reset BIOS:

    Alternatively, you can flash your PC’s BIOS if resetting it does not work. For more information about flashing your PC’s BIOS, check out our guide.

    4. Run System Restore in safe mode

    Safe mode is a diagnostics mode in Windows that starts your PC in a limited state. Hence, running system restores in safe mode can revert your system back to a certain restore point before you carried out Windows Update that generated the “please do not power off” error problem. Here’s how to do this:

    Note: Ensure you are able to identify the restore point dated before the “please do not power off” error problems waxed. System restore does not affect any of your files, documents, and personal data.

    5. Run Windows Update troubleshooter

    Windows Update troubleshooter is Windows 10’ built-in program that automatically detects and fixes most incorrect settings on your PC resulting in Windows Update failure. Here’s how to run the troubleshooter:

    If you still cannot fix the “please do not power off” error after running the Windows Update troubleshooter, try the next solution.

    6. Run Automatic Repair (Windows 10)

    You may consider running Startup repair so as to fix the “Please do not power off or unplug your machine” prompt. The system may be corrupted due to irregularities caused during Windows installation. You need to create a Windows bootable USB or DVD drive before you proceed with automatic repair. Here’s how to do this:

    7. Reset Windows Updates components

    Disclaimer: This solution contains steps that are part of modifying the registry. Please note that serious problems may occur if you do this incorrectly. Ensure you follow these steps correctly, and carefully.

    This method involves modifying your Windows registry; hence, it is very necessary that you back up the registry before you modify it. Also, you can restore the registry in case a problem occurs.

    Here’s how to manually reset the Windows Updates Components:

  • Right click Start
  • Select Command Prompt (Admin)please do not power off or unplug your machine
  • Click Yes when asked for permissions
  • Stop the BITS, Cryptographic, MSI Installer, and Windows Update Services by typing the following commands at a command prompt:
  • (Press Enter after each command you type)

  • Rename the SoftwareDistribution and Catroot2 folder by typing the commands below in the Command Prompt then press Enter after each command you type:
  • Restart the BITS, Cryptographic, MSI Installer, and Windows Update Services by typing the following commands in Command prompt:
  • Type Exit in the Command Prompt to close it
  • After trying out the steps above run Windows Updates again and follow the prompts to complete Windows Update process.

    However, some Windows users reported getting “Access Denied” prompts when trying the step above. Here’s what to do if your access is denied:

    After you complete the process, go to the “Services” window again, now start the Windows Update service, and then restart the computer.

    Note: We highly recommend that you check the “Give me updates” menu for other Microsoft products when using the Windows update option. Windows Updates downloads and installs updates required to run Windows efficiently.

    If you have any comments on any of the steps or success using another method not listed above please leave a comment below.

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