- Virus and threat protection can be found inside Windows Defender, and it keeps your PC secure from malware, virus, and other attacks.
- Issues with launching or accessing it are usually encountered due to conflicting third-party antivirus, corrupt system files, or misconfigured registry.
- An effective approach would be to first identify the problem and then execute the relevant fix.
- Unable to pinpoint the problem? Fret not! Apply the solutions in the sequence they are mentioned for quick troubleshooting.
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A lot of users have recently complained of Windows 11’s virus and threat protection not working. The issue seems worthwhile and largely intricate to fully comprehend, hence we are here with a bunch of effective fixes to resolve it.
Virus and threat protection prevents your PC from malware attacks, allows you to run scans for viruses, and download security updates released by Microsoft. If this particular section becomes inaccessible, it’s going to cause a lot of trouble in keeping your system secure.
Hence, it becomes imperative that you look for ways to resolve the problem preventing you from accessing or using Windows Defender on Windows 11.
But, the primary questions that come to mind are: what are the types of issues and their causes? And before we fully understand the answers, it’s futile to start executing the fixes.
What error message is displayed when accessing virus and threat protection?
Users generally encounter the following error message when accessing or using the virus and threat protection on Windows 11: Your IT administrator has limited access to some areas of this app.
If you see this on the Windows Defender window, you have come to the right page. Go through the following sections to understand the causes and the most effective fixes for the error.
Why is the virus and threat protection not working on Windows 11?
Listed below are the reasons you encounter the Windows 11 virus and threat protection not working issue:
- Bug in the current version of Windows 11
- Conflict with third-party antivirus installed on the PC
- Corrupted registry
- System infected with malware
- Issues with the Security Center service
- Corrupted system files
With a basic understanding of the underlying issue, you must first try to identify if any of these is causing the problem and head to the relevant fix. You will end up saving considerable time this way.
Nevertheless, if you have no clue as to what’s causing the error, execute the fixes mentioned in this article in the same sequence.
What can I do if virus and threat protection is not working?
1. Restart your PC
2. Update the OS
If there’s a bug in the current version that causing the issue, updating Windows is likely to fix it. Microsoft identifies such bugs and introduces a patch for them in the subsequent updates.
3. Uninstall any other third-party antivirus
If you have a third-party antivirus installed on the PC, it could conflict with the functioning of the virus and threat protection.
Also, sometimes, when Windows detects a similar tool installed on the system, it disables Windows Defender to avoid the two from running into conflict. Hence, uninstalling the antivirus should be a primary approach in order to solve the error.
4. Turn on Real-time protection
After enabling real-time protection, you should be able to access virus and threat protection. The toggle might be turned off either manually by you, or by the Windows itself in case it detected a third-party antivirus running.
5. Repair the Windows Security app
If a program is throwing errors on launch or during its functioning, repairing it could help. When you repair an app, Windows looks through its installation, identifies and replaces any problematic files, and checks its entries in the Registry.
This is a quick troubleshooting method and you don’t lose any data or configured settings.
6. Set correct date and time
7. Run a SFC (System File Checker) scan
sfc /scannow
The SFC (System File Checker) scan is used to identify corrupt system files and replace them with their cached copy stored on the system. If Windows Defender is corrupted, running the scan is likely to solve the problem.
8. Run a malware scan
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In many cases, it was reported that malware or virus was causing issues in launching the virus and threat protection. Since the Windows Defender app is not working, you have to use another tool to run a scan.
Check out our list of the best third-party antivirus software for Windows 11 and install the one that suits your requirement. After downloading the program, run a malware scan to find out and eliminate/quarantine any viruses present on the system.
Read more about this topic9. Restart Security Center service
NOTE
The services are listed in alphabetical (or reverse-alphabetical) order, thus it shouldn’t be difficult to locate the Security Center service.
10. Make modifications to the Registry
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Certain viruses are known to create entries in the Registry which conflict with the functioning of Windows Defender. If that’s preventing you from accessing virus and threat protection, deleting the above entries will solve the problem.
In case the above method doesn’t resolve the issue, you can also try fixing the broken registry items.
11. Enable Windows Defender using Registry
NOTE
You should execute this fix only after trying the ones listed earlier. Also, we recommend being extra cautious when making changes to the Registry since a small lapse on your end can damage the PC and render it unusable.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender
After making changes to the Registry, check if the problem with Windows Defended is solved and you are able to access and make changes to it.
12. Perform a system restore
The PC will restart to complete the restore process, hence it’s recommended that you save any open files to avoid loss of data.
System restore basically takes your PC back in time to a point when the error didn’t exist. It might affect the settings or installed applications but does not remove any of the saved files, thus keeping your data safe.
If you don’t remember creating a restore point, don’t worry, Windows should have created one, with the right settings in order. Hence, do try the method and verify if a restore point exists.
Your system automatically creates a restore point before any major or critical task, for instance, while updating Windows or installing a critical application, to revert to the previous stage in case things go wrong.
What can I do if the fixes listed here don’t work?
First of all, that’s a highly unlikely scenario. However, if the solutions didn’t work, a restore point was not available or system restore simply didn’t help, amongst other things, you can always reset Windows 11 to its factory settings.
When you do that, the PC returns to the initial stage. In simple words, to the very stage that you first used it, in terms of settings and stored data.
The above fixes should resolve the Windows 11 virus and threat protection not working issue and get things up and running.
Once the virus and threat protection starts working, you do not need to rely on third-party antiviruses or similar tools to keep your PC secure.
Windows Defender alone is more than capable of doing the basic job of protecting the computer unless you are looking for specialized software that offers a plethora of features.
Check out our comparison of Windows Defender and Avast for a better understanding and identify what works best in your case.
Let us know which fix worked for you in the comments section below.
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