We encountered an error when switching profiles on Hulu

December 2022 · 2 minute read
We encountered an error when switching profiles on Hulu Disney+ streams your all-time favorite movies, cartoons, and TV shows and is ready to join your family! A generous library from Marvel, Disney, Pixar, National Geographic, is waiting for you. Here are more exceptional features of this service:

Disney+ is easily accessible both from home and on the go and suits all types of watchers with high-quality content of all genres and from all eras

Subscription-based streaming service Hulu allows up to six profiles to be added to the same account. The primary profile is that of the account owner.

While the service interface is pretty intuitive, errors are common. With profiles, the usual error is We encountered an error when switching profiles.

Note that the mentioned profile-related error occurs even when there’s only one primary profile attached to a certain subscription. Also, it can occur on all devices that support the Hulu service.

How can I fix We encountered an error when switching profiles?

How to switch between different profilescreate hulu profile

On Hulu.com

  • Hover over the account name in the upper right corner of the page
  • From the list of available options, select the desired profile
  • On Mobile devices

  • Tap the Account icon
  • From the list of available options, tap on the profile you want to switch to
  • On TV-connected devices

  • Go to the Account icon
  • Select Profiles from the menu
  • Scroll to the profile you want to switch to and select it
  • How to fix possible errorsfix hulu profile errors

    For desktop, laptop: log out completely. Then, log back in by re-entering your credentials. Launch Hulu again and see if the problem is solved.

    For smart TV, mobile devices, or Roku: remove the device from your account and then add it again. Then launch Hulu and try streaming.

    Did you manage to switch profiles correctly in your Hulu account? Your feedback is welcome in the comments section below.

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