IPVanish not connecting [FireStick, Windows 10/11, Mac]

September 2022 · 6 minute read
IPVanish not connecting issues

Most VPN connection failures are brought about by something that blocks the connection to the VPN servers.

If IPVanish won’t connect in Windows 10, Mac, or FireStick, there are some issues that could be causing it.

IPVanish is one of the fastest VPN for Windows 10, which owns and operates all 1400 of its servers in countries across the globe, for better security and privacy, plus a less congested connection.

Users usually complain about:

While these are some of the possible scenarios, others may be specific to your situation, but here are some solutions you can use if IPVanish won’t connect.

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What can I do if IPVanish is not connecting?

  • General troubleshooting
  • Choose a different VPN solution
  • Ping the VPN server
  • Disable UAC
  • Other solutions
  • 1. General troubleshooting

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    You can try and reboot your devices before opening any other apps on your computer, as this is one of the main issues why IPVanish won’t connect in Windows 10.

    You can also check your password and ensure the username and password are both typed correctly. Also confirm that your Internet connection is working while disconnected from the VPN.

    2. Choose a different VPN solution

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    3. Ping the VPN server

    You can check whether you can reach the server you’re going to connect to by pinging it.

  • Click Start and type CMD in the search bar.
  • Click Command Prompt.ipvanish won't connect windows 10
  • Type ping 8.8.8 (you can replace it with the address you wish to ping) and press Enter.
  • 4. Disable UAC

    Disabling UAC helps you confirm if it will allow OpenVPN and PPTOP connections to work. Here’s how to do this:

  • Click Start.
  • Select Control Panel.ipvanish won't connect windows 10
  • Type UAC in the control panel search box.
  • Click on Turn User Account Control (UAC) on/off.
  • Uncheck the box for Use User Account Control (UAC) and press enter or click OK.
  • Restart your device and try to connect again.
  • 5. Other solutions

    IPVanish not connecting solutions

    If you are presented with a message saying Authentication Failed either by any IPVanish VPN apps or in one of the VPN logs, then your username and password were not accepted for three reasons:

  • The account has expired, either deliberately due to having been canceled or unintentionally due to a failed payment. You can log in to the IPVanish VPN website to find out the status of your account. Only active accounts will allow you to log into a VPN server.
  • The username and password you are trying to use are not correct. Make sure you can log in to the IPVanish website. If you’re having trouble logging in, reset your password.
  • There’s a server issue. Contact IPVanish for server related support and solutions.
  • Did any of these solutions help fix IPVanish won’t connect to Windows 10 issue? Let us know in the comments section below.

    Your connection is not secure - websites you visit can find out your details:

    Companies can sell this information, alongside your location and internet provider name, and profit from it by serving targeted ads or monitoring your data usage.

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