Xbox is investigating Series X's internal CMOS battery issue

March 2023 · 2 minute read
xbox cmos battery

Redmond officials vouched to look into consoles continuing to run after the internal CMOS battery eventually dies.

Earlier this year, users reported that an issue with the PS4 and PS5’s internal CMOS battery could one day render the consoles unplayable when the battery inevitably dies.

However, during the following months, Sony launched a software update for both consoles that remedied the issue, allowing both PlayStation consoles to continue playing games even after the battery failed.

Consoles can be rendered unplayable if the issue isn’t fixed

Phil Spencer said the manufacturer is looking into ways to fix similar issues with Xbox consoles.

In an interview earlier this week, Spencer acknowledged that the team is aware of similar issues with Xbox consoles, where they would be rendered redundant and unable to play games if the internal CMOS battery dies.

The hardware team is hearing the message about our consoles […] should allow for the ongoing relationship between the player and the content that they own. So we hear the message and the teams are looking at things.

For the time being, there is one way of saving a console if a CMOS battery dies., and it’s a bit of a nuisance.

If users can connect to Xbox or PlayStation online services when a CMOS battery dies, they’ll be able to authenticate their console, thus letting it continue to play games.

The main concern is that if Xbox or PlayStation online services were ever to shut down, the consoles would then be useless if they’re lacking a CMOS battery.

It’s a relief then, to hear that Xbox is attempting to fix the issue, just like Sony has over the past few months.

Have you also experienced similar problems with your console? Let us know in the comments section below.

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